What’s Involved in the Amtrak Training/Employee Development (TED) Strategy?

Learning at Amtrak

After reading the recent announcement regarding the Amtrak TED Strategy Project and our journey toward creating a “learning culture,” many may stop and ask what exactly a TED Strategy is…and what it does?

The Amtrak TED Strategy Project does more than just look at what training Amtrak employees need.  In fact, the strategy assesses every aspect of how to run a learning organization like a business and recommends the best path to take in the next three to five years.  In the Amtrak TED Strategy Project, a number of important topics will be addressed to create a learning culture, emulate One Amtrak Way, and benefit your daily life:

  • You’re getting the training you need, at the time you need it.
  • Amtrak employees are receiving the same training on non-job specific topics (for example, one Cardiopulmonary Resuscitation (CPR) course provided for all employees across Amtrak).
  • Amtrak is making the most effective and efficient use of training dollars to ensure employees get the most and best learning opportunities available.
  • Amtrak is providing learning opportunities to “upskill” yourself for future career opportunities.

These are a few of the key topics the strategy will address.  While there is a great deal to consider, and much to accomplish in the coming years, implementation of the strategy will help Amtrak continue to be a place people want to work, learn, grow and be the best they can possibly be.



Social Media Trends for 2015: Why should you care?

The social media trends graphic below is interesting.  You may be asking yourself, “Why is that?”

Amtrak has quite a presence on social media, and you may have noticed we have several social spaces where we are sharing corporate and career information with you.  In fact, below is a full list of where you can find #TeamAmtrak on social media.

Amtrak Corporate Social Media – follow these spaces to learn about special travel deals, corporate news and updates and service announcements. You’ll notice you will be one of many “fans” or “followers” depending on the site. Occasionally, the Amtrak corporate social media team will promote photo contests, always tag your photos #Amtrak to grab their attention. 

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Amtrak Career Related Social Media – follow these spaces to learn more about a career at Amtrak and to get to know #TeamAmtrak with sneak peek views of our #AmtrakJobs.  You’ll notice the content focus is strictly Amtrak career opportunities and our hiring process related.  If you are so inclined, say hello to us, and we’ll say hello back! If you happen to snap a photo of our colleagues, tag the photo with #TeamAmtrak and we’ll feature your photo!

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#AmtrakCareerTIP: Interested in a career at Amtrak? Connect with our recruiters on Social Media!
So back to the infographic below.  Why should you care how companies are using social media and what the trends are going to be as we continue through 2015?  The answer is simple – knowing where companies are spending time on social media provides you an opportunity to reach out and connect with us.  Go ahead, ask us a question.  I think you’ll be surprised how quickly you get a response.  And, best of all the response is coming from real people – real Amtrak employees who are dedicated to the Amtrak mission to deliver intercity transportation with superior safety, customer services and financial excellence.

Social Media Trends 2015

 Infographic via RivalIQ

Creating a Learning Culture at Amtrak

Learning at Amtrak

Creating a Learning Culture that Supports One Amtrak Way…Defining a Strategy for the Future is the First Step

Amtrak strives to promote and measurably improve knowledge sharing, professional and technical development, learning and continuous improvement of all of our employees. The focus of this goal is creating a learning culture and knowledge‐based workforce at Amtrak.

Amtrak’s Integrated Talent Management and Total Rewards strategy have been in effect for two years now, and is a cornerstone in building One Amtrak Way and achieving our strategic goals. A project to build an Amtrak-wide Training & Employee Development strategy is underway which will begin shaping a culture that prioritizes learning as critical to our success.

A core working team of Amtrak colleagues from across the Business Lines and the functional areas has been partnering throughout their organizations to collect current-state data needed for this project and illustrate “how training gets done” today. This team has done a great deal of work to collect the right data from the right people. We hope you will join us in applauding their continuing effort.

The Training & Employee Development strategy will be the blueprint for transforming Amtrak into a learning culture and contributing to an Integrated Talent Management and Total Rewards environment that develops, attracts and retains the best fit talent and offers ongoing development and growth opportunities for colleagues who have made Amtrak the great organization it is today.

Stay tuned for more information and a progress update!


At Amtrak it’s More Than Just a Job.

Do what you love Love what you do.

We want your work at Amtrak to be more than a job. We want it to be a fun and fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a performance- oriented culture that recognizes and values your contributions and helps you reach your personal and professional goals.

Through your energy, enthusiasm and commitment to safety and security, customer service and financial excellence, you are the single most important element of our success. Every day, you deliver on our shared vision of: “Moving America where it wants to go.”

At Amtrak you will have… 

Freedom to Roam – You’ll have the opportunity to discover the country. With Amtrak’s Rail Pass, you and your family can travel our trains at no cost, subject to availability.

Opportunities to Discover – At Amtrak, your potential meets our possibilities through continuous opportunities for learning, personal development and career growth. Every day, we seek to develop and strengthen our Core Competencies – the knowledge, skills and abilities – we need to be successful at Amtrak. We partner with you throughout your career to help you achieve all that’s possible at Amtrak.

A Chance to Be at Your Best – We know we can only do our best for our customers when you feel your best. At Amtrak, we take a holistic approach to your health and wellbeing. You’ll enjoy competitive health and wellness benefits, onsite and community- based fitness activities, as well as savings and income protection opportunities for your future.

Make Your Mark – With Amtrak, your contributions are reflected in our competitive, comprehensive compensation package. We offer performance-based incentives and recognition programs that allow you to benefit from your individual performance and our shared success.

Impact Your Community – Amtrak offers you a number of ways to get involved and give back to the communities where we operate. From annual toy drives to relief efforts in the wake of natural disasters, from the United Way donation drive to our National Train Day that celebrates the importance of rail transportation in towns across America.


Translate your Military Skills (via @RecruitMilitary)

Because Amtrak has a long history of providing career opportunities to veterans and we are committed to continuing this tradition we thought this video by RecruitMilitary was too good not to share.

We have a team of dedicated recruiters who will work with you to understand your military skills experience and training to find career opportunities that best align with your capabilities – but it starts with you!  Help us help you!

How to Translate your Military Skills to Civilian Language Effectively from Recruit Military on Vimeo.

You can also connect with our Veteran hiring team on Linkedin in our Amtrak Veterans Group or on Twitter @AmtrakVets

“Amtrak Ink,” December 2014: A Monthly Publication for and by Amtrak Employees

Amtrak Ink is the Amtrak employees’ monthly source for company news, information and features. You can search for and apply for jobs at Amtrak in our career center at jobs.Amtrak.com.


LinkedIn Video: Top Five Profile To-Do’s

So, you want to join Linkedin to help with your Amtrak career development or your Amtrak job search?

Regardless of your current job status, having an updated Linkedin profile will help you in your career growth.  If you are a current Amtrak employee, your Linkedin profile allows you to become a brand ambassador and further connect with your Amtrak colleagues.  You may also find your Linkedin profile will help others find a new career on #TeamAmtrak.  If you are actively seeking a career at Amtrak, an updated and complete Linkedin profile will help Amtrak recruiters understand what sets you apart from other candidates.

To help you get started, below is a great video by Linkedin of the top 5 profile To-Do’s to get you started. And to top it off, we’ve provided an additional 10-point checklist.

BONUS 10-Point Linkedin Profile Checklist:

1. Set you vanity URL

By default, your Linkedin URL includes numbers and characters and is quite long. Customize your Linkedin URL by adding your name when you are editing your profile and include this on your resume and email signature.

2. Include Other Web References
Add a link to your personal website, Twitter account, blog, or other links to your profile within the “contact info” section.

3. Include a Summary
This is your opportunity to highlight the best of your experience and skills. Be sure to write this summary in there first person.

4. Embed Media
Add work related documents, video, images, audio in your summary, work experience and education sections.

5. Education
List your concentration, major or minor and certifications for all institutions you’ve attended.

6. Status Updates
Keep your profile updated and regularly update your status. A status update may include a link to an article, information about a professional conference you are attending, or you may consider asking a question of your network to encourage interaction.

7. Groups
Join college alumni groups, professional associations, and any industry or company related groups such as the Amtrak IT Jobs, Amtrak Veteran Careers, and Amtrak Students.  Select to share the group badges on your profile and visit the group often to participate in discussions by answering questions or sharing links to interesting articles.

8. Get 100% Complete
Help recruiters understand what sets you apart from other candidates by completing your profile with awards, honors, and certifications.

9. Make It Public
If you are an active job seeker, help recruiters find you by making sure your Linkedin profile is viewable by everyone. You can edit your privacy settings at any time.

10. Start connecting
Connect with your current colleagues, classmates, and industry professionals.

Not sure how to edit your profile?  This Linkedin tutorial will help.


#Amtrak Careers and Compensation


The Top 10 Things to Know About the Amtrak Career & Compensation Structure

Amtrak’s new Career & Compensation Structures increases visibility into the knowledge, skills and abilities required to excel in individual functional roles and provides direct line of sight to future career paths and opportunities at Amtrak.

Here are 10 quick things you should know about the Amtrak Career & Compensation Structure:

  1. Reinforces the four principles of Amtrak’s compensation philosophy:
    • Marketplace Competitive
    • Pay for Performance
    • Career Progression & Growth
    • Transparency
  1. Creates the same anatomy for all Amtrak titles to ensure consistency and better align with titles commonly found in the marketplace. Amtrak’s titles consist of three parts:
    • Level – the hierarchal position within the career structure (e.g. Specialist)
    • Function – the job family or function to which the job is associated (e.g. Finance)
    • Organization Role – the essence of the job – is it usually paired with a function to more fully describe the nature of the work (e.g. Manager)
  1. Establishes consistent titles, organized into bands with zones defined by compensation at the marketplace median.
  2. Updates some Amtrak titles to more accurately reflect job content and marketplace best practice.
  3. Defines the core competencies required for every non-agreement role at Amtrak. That way, you know the knowledge, skills and abilities you need to be successful and you can identify development opportunities to help you close any gaps.
  4. Identifies the required behaviors, characteristics and abilities are outlined for each level based on Amtrak’s core competencies.
  5. Provides managers with a tool to guide their Performance Conversations and better support the development of their team.
  6. Creates a consistent framework to evaluate the three key components of compensation across the company.
  7. Validates compensation zones by using the marketplace median as the anchor for the midpoint and built the range around that marketplace analysis.
  8. Defines a salary range or zone that establishes the minimum, midpoint and maximum. The entire range is reflective of the marketplace and based on benchmarking data.

The Amtrak Human Capital team developed the Career & Compensation Structure with help from a cross-functional team. The team worked closely with Amtrak leadership and directors to review existing job documentation and consolidate job classifications and validate against the marketplace.

Are you ready to join the Amtrak team?

Search jobs by keyword or location at jobs.Amtrak.com now!

Dear #AmtrakCareers: Do I need a resume?

Dear Amtrak Careers

Dear Amtrak Careers: I am a current Amtrak employee, and I am ready for an Amtrak career change. Do I need a resume?

Having a solid and effective resume can actually improve your chances of landing your next job at Amtrak. A great resume is your first opportunity to make an impression on a recruiter or hiring manager. Being able to concisely summarize your skills, education, and experience is essential to career advancement.

These 6 resume tips are intended to help you put forth the best possible impression of yourself on paper.

  1. Organized Format
    Use a traditional chronological resume format that provides concise detail around your experience. Keep the format simple with traditional fonts (Arial or Times). Don’t forget your contact information – make it easy for the recruiter to get in touch with you.
  2. Introduce Yourself
    Include yourself in a short summary at the top your resume highlighting your most impressive career achievements at Amtrak. This summary is a good opportunity to list your Amtrak volunteer experience.  If you’ve volunteered for National Train Day for the last five years – let it be known! Participating in company sponsored events show you are an active and engaged employee.
  3. Relevant Experience
    If you are experienced in your industry, you do not need to list the very first job. If you’re a recent graduate, list part-time jobs, internships, volunteer work, or coursework relevant to the job. Avoid listing hobbies that are not relevant to the job.
  4. Keywords
    All companies have acronyms keywords unique to their business (i.e. Safe2Safer) – highlight this knowledge on your resume to reinforce your company knowledge. Have a look at the job description and include these keywords in your resume.
  5. Be optimistic, but realistic.
    Do not apply for a job because you “know you can do” it or you are a “quick learner.”  Remember it’s not a numbers game.  It will not help your job search efforts by applying for every open position.  In fact, applying for too many jobs in a short period may be interpreted as a lack of career focus.
  6. Spelling and Grammar
    Read your resume or cover letter out loud to yourself. If you find yourself stumbling over words, you will want to revise and eliminate redundancy and don’t forget to use spellcheck! You’d be surprised how many resumes are passed over because of an unfortunate misspelling.

Good to know facts about #Amtrak before your next interview!

Image: Amtrak Routes

Did you know?

The name “Amtrak” is the blending of the words “America” and “track.” It is properly used in documents with only the first letter capitalized. The railroad is also known as the National Railroad Passenger Corporation.

More good to know facts about #Amtrak before your next interview!

  • During FY 2013 (October 2012 – September 2013), Amtrak welcomed aboard nearly 31.6 million passengers, the largest annual total in its history, and the 10th annual ridership record in the last 11 years. Every day, an average of more than 86,000 passengers ride more than 300 Amtrak trains.
  • Amtrak operates a nationwide rail network, serving more than 500 destinations in 46 states, the District of Columbia and three Canadian provinces on more than 21,300 miles of routes, with more than 20,000 employees. It is the nation’s only high speed intercity passenger rail provider, operating at a top speed of 150 mph (241 kph). More than half of its trains operate at top speeds of 100 mph (160 kph) or greater.
  • Amtrak is building the equipment, infrastructure and organization it needs to sustain growing ridership.
  • Amtrak is investing in critical projects that will enhance the passenger experience, sustain the national passenger network, provide much-needed capacity and improve reliability and safety.
  • Amtrak is taking steps to improve financial performance and accountability with new cost controls, efficiency improvements and debt reduction measures that will combine with better service, record ridership and resulting revenue increases to improve our bottom line.
  • Amtrak plays an important role in the national transportation network by providing travelers with a safe, efficient and reliable alternative that mitigates the effect of high fuel prices and pervasive highway and airline congestion.

Visit the National Facts page on our web site for more interesting facts about Amtrak.